Terms & Conditions

INTRODUCTION
Welcome to MOBILEMONSTERSZAMBIA.COM website (the “Site”). These terms and conditions (“Terms and Conditions”) apply to the Site which is owned and managed solely by Mobile Monsters Zambia. By accessing the Site, you confirm your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided.
Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.

USE OF THE SITE
You are either at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian.
We grant you a non-transferable and revocable license to use the Site, under the Terms and Conditions described, for the purpose of shopping for personal items sold on the Site. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you.
Content provided on this site is solely for informational purposes. Product representations expressed on this Site are those of the vendor and are not made by us. Submissions or opinions expressed on this Site are those of the individual posting such content and may not reflect our opinions.
Certain services and related features that may be made available on the Site may require registration or subscription. Should you choose to register or subscribe for any such services or related features; you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.
During the registration process you agree to receive promotional emails from the Site. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.

DELIVERY
Please note that if you order a number of items for delivery to the same address, they may be dispatched separately and we cannot guarantee delivery of all the items on the same day. We make every effort to dispatch items on time. If we are unable to deliver the items within our normal time frame, we will inform you about the same well in advance. Cancellation fee (if applicable) will be deducted prior to refunding the amount. If the items are not delivered within the time period we specify in the Order Confirmation Email, please contact our Customer Care Department quoting the order number contained in your Order Confirmation Email. Delivery occurs when the items are delivered to the delivery address you specified when placing your order. After this point, responsibility for loss, breakage and damage passes to you. Ownership of items purchased does not pass to you until payment is received by us in full.

USER SUBMISSIONS
Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, “Submissions”) will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.
Please note that you are responsible for maintaining the confidentiality of your account, including but not restricted to, protecting against unauthorized access to your password and to your computer.

ORDER OF ACCEPTANCE AND PRICING
Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verification’s or information, including but not limited to phone number and address, before we accept the order.
We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

PAYMENT METHODS
We accept payments using the following options: three methods: (1) debit/credit cards, or; (2) Airtel Money, or: (3) MTN Money (4) FNB Ewallet (5) Cash On Delivery
Debit/Credit Cards: We accept Visa and MasterCard credit/debit cards issued anywhere in the world. We use Secure Socket Layer (SSL) coding to protect your payment card information. Orders completed with debit/credit cards are not charged any additional fees. Same applies for payment via Credit/Debit Card on Delivery.
We accept payments online using Visa and MasterCard credit/debit card in ZAMBIAN KWACHA
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the REPUBLIC OF ZAMBIA.
Cash on Delivery: For customers without access to a credit/debit card, we accept Cash on Delivery (COD) as an alternative payment method. Using this service, you can select to pay in cash to the delivery agent upon receiving your order. We accept payments in ZAMBIAN KWACHA only.

TRADE MARKS AND COPYRIGHTS
All intellectual property rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the Site also are protected by copyright as a collective work under ZAMBIAN copyright laws and international conventions. All rights are reserved.

APPLICABLE LAW AND JURISDICTION
These Terms and Conditions shall be interpreted and governed by the laws in force in the REPUBLIC OF ZAMBIA. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts of ZAMBIA and to waive any objections based upon venue.

TERMINATION
In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of Mobile Monsters Zambia in operating the Site, your sole and exclusive remedy is to discontinue using the Site.