Delivery Costs & Timing

Delivery Methods
We offer these methods for Delivering your orders from Mobile Monsters Online:

Lusaka — 24 hours Delivery
Out Of Lusaka — 48 hours Delivery
You can see estimated arrival dates on each product page and during the checkout process. Certain products may require additional days to process prior to shipping. This will be reflected in the estimated arrival date. Shipping methods apply to business days, not weekends or holidays. Same Day delivery is available in select areas and is available Monday–Saturday, excluding holidays.

If for some reason you don’t receive your product, you may be eligible for a replacement product if you notify us within 7 days of your shipping confirmation e-mail.

Shipping Costs
Shipping cost is calculated on a “per order, basis and is based on the shipping method you select (Lusaka K30, Out of Lusaka K48). We sometimes offer free shipping for specific shipping methods in select categories, or free shipping on orders over K3000.

Gift Packaging
For more information on shipping and gift packaging costs, see our Gift Packaging Frequently Asked Questions.